CODE OF ETHICS OF NATIONAL ASSOCIATION OF REALTORS

Article 17
In the event of contractual disputes or specific non-contractual
disputes as defined in Standard of Practice 17-4 between
REALTORS® (principals) associated with different firms, arising out of
their relationship as REALTORS®, the REALTORS® shall mediate the
dispute if the Board requires its members to mediate. If the dispute
is not resolved through mediation, or if mediation is not required,
REALTORS® shall submit the dispute to arbitration in accordance
with the policies of the Board rather than litigate the matter.
In the event clients of REALTORS® wish to mediate or arbitrate
contractual disputes arising out of real estate transactions,
REALTORS® shall mediate or arbitrate those disputes in accordance
with the policies of the Board, provided the clients agree to be
bound by any resulting agreement or award.
The obligation to participate in mediation and arbitration
contemplated by this Article includes the obligation of REALTORS®
(principals) to cause their firms to mediate and arbitrate and be
bound by any resulting agreement or award. (Amended 1/12)